Politique de confidentialité
Last updated: September 2026
This privacy policy describes how MASCARA 29 HOLDING LLC ("we"), operator of the OrthoDial Pro site, collects, uses, shares, and protects your personal data when you visit or make a purchase on our site.
1. The data we collect
We collect the following categories of data: your contact details (name, email address, postal address, telephone number), your payment information (processed by our secure payment provider), your order history, your communications with our customer service, as well as technical data related to your browsing (IP address, device type, browser, pages visited).
2. Origin of this data
This information comes directly from you (when creating your account, placing an order, or contacting our customer service), automatically via your browsing on the site, as well as from our technical providers (hosting, payment, delivery).
3. Why we use your data
Your data is used to: process and deliver your orders, provide customer support and respond to your requests, personalize your experience on the site, prevent fraud and secure transactions, send you marketing communications if you have consented to them, and comply with our legal and accounting obligations.
4. With whom we share your data
Your data may be shared with: Shopify Inc., our online store hosting and management platform, our payment and delivery providers, as well as competent authorities when required by law. We never sell your personal data to third parties.
5. Relationship with Shopify
Our site is hosted on the Shopify Inc. platform, which hosts our services and processes certain personal data on our behalf, in accordance with its own data protection obligations. To learn more, you can consult Shopify's privacy policy at shopify.com.
6. Third-party sites and links
Our site may contain links to third-party sites. We are not responsible for the privacy practices of these sites, which we invite you to consult directly.
7. Minors' data
Our site is not intended for minors, and we do not knowingly collect personal data concerning persons who have not reached the legal age of majority.
8. Security and data retention
We implement reasonable technical and organizational measures to protect your data, without being able to guarantee absolute security. Your data is kept only for the time necessary for the purposes for which it was collected, in particular the processing of your order, compliance with our legal and accounting obligations, and the management of any disputes.
9. Your rights
In accordance with applicable regulations (notably the GDPR for residents of the European Union and the United Kingdom), you have the following rights regarding your personal data: right of access, right to rectification, right to erasure, right to data portability, right to object to processing, and the right to withdraw your consent at any time.
You can exercise these rights by contacting us at contact@orthodial-pro.com. Proof of identity may be requested to process your request securely.
10. Complaints
If you believe that your rights have not been respected, you can contact us directly or lodge a complaint with the competent data protection authority in your country of residence.
11. International data transfers
Some of your data may be transferred and processed outside your country of residence, notably in the United States where MASCARA 29 HOLDING LLC is based. In this case, we ensure that appropriate safeguards are in place, in accordance with applicable regulations.
12. Changes to this policy
We may modify this privacy policy at any time. The date of the last update is indicated at the top of this page.
13. Contact
For any questions regarding this privacy policy or the use of your personal data, you can contact us at:
MASCARA 29 HOLDING LLC
📧 contact@orthodial-pro.com
⏱️ Customer service available Monday to Friday, 9am-6pm