Terms and Conditions of Use

Last updated: September 2026

These General Terms and Conditions of Use ("GTCU") are intended to define the terms and conditions for accessing and using the OrthoDial Pro website, operated by MASCARA 29 HOLDING LLC. They supplement our General Terms and Conditions of Sale, which apply specifically to orders placed on the site. By browsing the site, you accept these GTCU without reservation.

Article 1 – Purpose of the site

The purpose of the OrthoDial Pro site is the presentation and online sale of orthoses and joint support accessories. The site also offers informational content (product sheets, usage advice) provided purely for indicative purposes, which cannot replace medical advice.

Article 2 – Access to the site

The site is accessible free of charge to any user with internet access. All costs required to access the site (computer equipment, internet connection, etc.) are the responsibility of the user. We strive to ensure the site is accessible 24/7, without any absolute guarantee of continuous availability, particularly in the event of maintenance or force majeure.

Article 3 – User account

Creating an account is not mandatory to browse the site, but it may be necessary for certain features (order tracking, purchase history). You are solely responsible for the confidentiality of your credentials and for all activities carried out from your account.

Article 4 – Use of the site

The user agrees to use the site in accordance with its intended purpose and applicable regulations. It is strictly prohibited to: interfere with the proper functioning of the site, attempt to access data not intended for the user, distribute illicit or malicious content or content that infringes on the rights of third parties, or use automated means (robots, scripts) to extract site content without authorization.

Article 5 – Intellectual property

All elements of the site (texts, images, logos, videos, graphic charter, structure) are protected by intellectual property law and remain the exclusive property of MASCARA 29 HOLDING LLC. Any total or partial reproduction, representation, or exploitation without prior written authorization is strictly prohibited.

Article 6 – Hypertext links and cookies

The site may contain links to third-party sites over which we have no control and for whose content we decline all responsibility. The site uses cookies necessary for its operation; to learn more about their use, please consult our Privacy Policy.

Article 7 – Liability

We make every effort to ensure the accuracy of the information provided on the site, without being able to guarantee the total absence of errors. We cannot be held liable in the event of site interruption, technical malfunction, or damages resulting from the use of the site, except in cases of proven fault on our part.

Article 8 – Personal data

The processing of personal data collected via the site is detailed in our Privacy Policy, which is an integral part of these GTCU.

Article 9 – Modification of the GTCU

We reserve the right to modify these GTCU at any time, particularly to adapt them to changes in the site or regulations. The applicable version is the one published on the site at the time of your visit.

Article 10 – Governing law

These GTCU are governed by the law applicable in the State of Wyoming (United States), the headquarters of MASCARA 29 HOLDING LLC, without prejudice to the mandatory consumer protection provisions applicable in your country of residence.

Contact

MASCARA 29 HOLDING LLC
📧 contact@orthodial-pro.com
⏱️ Customer service available Monday to Friday, 9am-6pm